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Services will be available from Monday to Friday, 10am - 6pm GMT+1.

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SHIPPING INFORMATION

 

We offer different shipping options to meet your needs.


SHIPPING METHODS AND COSTS

To offer you the best service and ensure fast worldwide deliveries we have chosen UPS. Shipping rates vary based upon shipment type, destination (please see table below) and your rate will be automatically calculated at checkout.

We aim to dispatch all orders within 24 hours (orders accepted before 12:00 am CET will be dispatched the same day). Estimated delivery times are to be used only as a reference, will commence from the date of dispatch and we are not responsible for any delays caused by destination customs clearance processes.

We offer the following shipping options:

DESTINATION SERVICE COST DELIVERED
Italy UPS Standard € 8.00 1-2 Working Days
Italy UPS Express € 12.00 Next Working Day
Europe Standard 1* UPS Standard € 15.00 2-3 Working Days
Europe Standard 2* UPS Standard € 18.00 3-4 Working Days
Europe Standard 3* UPS Standard € 22.00 4-6 Working Days
UK UPS Standard £ 13.00 3-4 Working Days
Europe Express 1* UPS Express € 25.00 Next Working Day
Europe Express 2* UPS Express € 48.00 Next Working Day
UK Express UPS Express £ 22.00 Next Working Day
International (Rest of the World) UPS Express € 55.00 2-3 Working Days

*= See list below
**=All main destinations

Europe Standard 1 Europe Standard 2 Europe Standard 3 Europe Express 1 Europe Express 2
Austria Denmark Andorra Andorra Bulgaria
Belgium Eire Bulgaria Austria Cyprus
Czech Republic Poland Cyprus Belgium Czech Republic
France Slovakia Estonia Denmark Estonia
Germany Spain Finland Eire Hungary
Luxemburg   Greece Finland Latvia
Monaco   Hungary France Lithuania
Netherlands   Latvia Germany Malta
Slovenia   Liechtenstein Greece Poland
Switzerland   Lithuania Liechtenstein Romania
Norway   Romania Luxemburg Slovakia
    Portugal Monaco Slovenia
    Sweden Netherlands  
      Norway  
      Portugal  
      Spain  
      Sweden  
      Switzerland  

CONDIZIONI GENERALI

Ti preghiamo di prendere in considerazione le seguenti informazioni:

  • > All shipments are insured up until a delivery has been received. If you receive a package that looks like it was tampered with or damaged, refuse to accept the delivery or accept it as “goods unchecked”;
  • > Deliveries are made from Monday to Friday, during business hours; no deliveries are made on holidays or pre-bank holidays;
  • > It is not possible to choose delivery dates. If the courier service can’t find you, a note will be left. Three attempts at delivery will be made, after which the order will be sent back to our warehouse.
  • > In order to guarantee purchase security, after the order has been shipped, it will no longer be possible to change the shipping address.
  • > We don’t ship to Post Office boxes or forwarding agents
  • > We don’t ship to DOM-TOM regions
  • > For San Marino and Vatican City addresses, the shipping options are the same as those for Italy
  • CUSTOMS TAXES

    For orders within the European Union or Great Britain, we will apply current local VAT tax rate.

    If your order is being shipped to a country we recognize as “Delivered, Duty Paid” (DDP), the import taxes are already included in the final price of the product.

    •If your order is being sent to one of the countries we recognize as “Delivered Duty Unpaid” (DDU), the price will not include the import tax and VAT. In this case, you will have to pay the import and local taxes upon delivery: payment of these taxes is necessary for release of the order from Customs. We cannot predict how much these taxes will cost or the customs duties for your country, so we invite you to verify them with your Customs Office prior to placing your order.

    The following countries are shipped to on a DDP (Delivery Duty Paid) basis:

    Albania
    Andorra
    Austria
    Belarus
    Belgium
    Bosnia and Herzegovina
    Bulgaria
    Croatia
    Cyprus
    Czech Republic
    Denmark
    Estonia
    Finland
    France
    Germany
    Greece
    Hungary
    Iceland
    Ireland
    Italy
    Latvia
    Liechtenstein
    Lithuania
    Luxembourg
    Macedonia
    Malta
    Monaco
    Netherlands
    Norway
    Poland
    Portugal
    Romania
    Slovakia
    Slovenia
    Spain
    Sweden
    Switzerland
    Ukraine
    United Kingdom